Customer Complaint

The Prosper Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Prosper Bank should contact the Texas Department of Banking.

Texas Department of Banking

2601 North Lamar Boulevard Suite 300

Austin, TX 78705-4294

Phone: 1-877/276-5554 (toll free)

Fax: 1-512/475-1313

Email: Consumer.complaints@banking.state.tx.us

Website: http://www.banking.state.tx.us